Privacy Policy

Effective for flowersinkuwait.com

Flowers in Kuwait ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us when you use our website or place an order.

Information we collect When you place an order or contact us, we may collect:

  • Your name, phone number, and email address
  • Recipient's name, delivery address, and phone number
  • Payment details (processed securely via our payment gateway — we do not store full card numbers)
  • Order history and any special instructions or personalization details you provide

How we use your information We use this information to:

  • Process and deliver your order
  • Contact you or the recipient regarding delivery
  • Respond to customer service inquiries
  • Send order confirmations and, if you opt in, promotional updates
  • Improve our products, website, and services

How we protect your information We use industry-standard security measures, including SSL encryption on our website and secure payment processing, to protect your personal and payment information. Payment card details are processed directly by our licensed payment gateway/KNET and are not stored on our servers.

Sharing your information We do not sell or rent your personal information. We may share limited necessary details (such as delivery address and recipient phone number) with our delivery riders or partner florists solely to fulfil your order.

Your rights You may contact us at any time to:

  • Request a copy of the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of promotional emails or SMS

Cookies Our website may use cookies to improve browsing experience, remember cart items, and analyze site traffic. You can disable cookies in your browser settings, though some site features may not function properly as a result.

Contact us about privacy

Flowers in Kuwait

Hawalli – Block 10, Al Othman St,

Ghanima Complex, Ground Floor, Shop 45, Kuwait

Phone: +965 9750 9262

Email: flowersinkuwait@gmail.com

Changes to this policy We may update this Privacy Policy from time to time. The latest version will always be posted on this page.